Our Returns Policy
Thank you for shopping at Aqua Toys. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immeidately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsilbe for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you would prefer we can collect the item for you, the cost of return shipping will then be deducted from your refund.