Our Service and Repair Centre
We have a large warehouse for secure storage and a dedicated area exclusively for Nautica/Yamaha Seascooter repairs and servicing.
We are able to purchase genuine spare parts from the UK distributor and have fully trained members of staff who are responsible for all of our servicing and repairs.
We offer a collection service, and we always provide a quotation before any work is carried out. Once approved, we carry out the repairs and return by next day courier
Work is carried out, after a satisfied cost approval
Collection service contact us to discuss
Secure credit card payment
Next day courier after repairs complete
Got a question? email support@aquatoys.dmf-group.co.uk
FAQs
(frequently asked questions)
This depends on the battery type, if you are using a Seascooter with a Lead-Acid battery variant then you will need to make sure to charge every 3 months, if you have Li-Ion variant then you will need to charge every 6 months. Our Seascooters come with this information on the battery itself to remind you of its scheduling.
We ship all over the UK and also to Ireland, Netherlands, Belgium & Luxemburg.
Yes! We sell a variety of spare parts for our products, if you cannot find what you’re looking for please get in touch and we will see if we can help you out!
Please get in touch with ASAP! The longer you leave it the more likely it is that the problem will get worse. If your unit is under warranty then please provide us with the information so we can process this.
This completely depends on the product, we have listed carry-on approved on all our products that have the battery approved to be on an airline. If you are unsure please get in touch.
- Do your best to completely clean these out in fresh water, make sure to check for any tears and then completely regrease the O Ring. We recommend replacing these on a yearly basis.
Follow the relevant guide in the manual for your product to understand how to access the propeller to remove. If you aren’t sure then please get in touch with us.
Make sure you remove the battery ASAP and then talk to us about getting the unit back for further inspection and repair.
Please see our returns policy as well as information regarding warranty
Yes! We service all variants of Seascooters and stock a healthy amount of spares for each product for repair. Please get in touch to learn more.